Shipping
All Online megastore orders are shipped via Royal mail, who deliver the package to your front door. we endeavour to process all orders received before 12noon same business day and those received thereafter next business day.
In addition to the UK, we also currently ship to all European countries.
1st class postage also available at checkout.
All Orders over £30 Ship Free within UK
Online megastore makes every effort to ship orders as quickly as possible. Orders are typically dispatched from the Online megastore warehouse within one to two business days.
After an order is placed, customers will receive two confirmation emails from Online Megastore. The first email is the order confirmation email. The order confirmation email will be sent immediately after the order is placed and serves as the customer’s order receipt. It includes the order number, billing address, shipping address, shipping method, payment method, items ordered and order total. The second email is the shipping confirmation email.
In rare circumstances, there may be a delay in the dispatch of a customer order due to unforeseen circumstances. If a shipping confirmation email has not been received within two business days of placing the order, the customer may contact Online Megastore for an update on the status of the order.
In order to ensure that you receive the confirmation emails, please configure your email account to allow receipt of emails from info@onlinemegastore.co.uk.
On rare occasions, certain purchased item(s) may become unavailable due to supply chain disruptions or unexpected surges in product demand. In such cases, Online megastore will notify the customer as soon as possible and provide a full refund.
Customers are responsible for providing complete and accurate shipping address information and ensuring that packages can be safely delivered to the address provided. If delivery is unsuccessful, either because an incorrect address was provided or because delivery of the packages was refused or unclaimed, it is incumbent upon the customer to contact Online megastore for assistance. Upon receipt of the returned order, Online megastore will provide a full refund to the customer less any shipping charges incurred by Online megastore. Online megastore will not resend an order to an address where one delivery attempt has already failed unless the customer is able to provide a verified correction to the original address.
If a customer receives an item that is damaged or defective, the customer may return or exchange the item pursuant to Online megastore’s Return Policy. Please visit the Return Policy page for specific instructions on returns and exchanges.